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AI-Native Helpdesk
Superior Support, Zero Bottlenecks

Storesignal’s AI-powered helpdesk centralizes tickets across all channels, empowers your agents with an AI copilot, and resolves customer issues faster. Built for scaling e-commerce.

AI Copilot Active

Powering over 40% conversations a month for ecommerce teams

Scale Your Support with Intelligent Automation

Omnichannel Inbox

Stop switching tabs. Manage every customer conversation from a single, unified workspace designed for speed and clarity.

Unified Workspace Live Updates

Ticketing & Automation

Eliminate repetitive manual tasks. Let intelligent workflows route, tag, and manage your tickets so your team can focus on the customer.

⚡
Incoming: Return Query
Auto-Tagged
Apply "Returns" Macro 🤖 Automated
↳ Shopify Data Pulled Successfully
📦 🔄 🏷️
Assigned to Senior Agent ✓ Round-robin

AI Copilot (Agent Assist)

Supercharge your human agents. The AI Copilot works quietly in the background to draft responses, translate languages, and summarize history.

AI Assist Active Drafting
User "Ayuda con mi envío..."
↳ AI Translation: "Help with shipping..."
AI
Context-aware reply generated
↳ Ready for approval

SLAs, Help Center & Reporting

Measure what matters. Build a self-serve knowledge engine and track team performance with crystal-clear analytics.

Team Performance D W M ALL
Agent CSAT SLA Status Tickets
Sarah
4.9/5 ON TRACK 142
David
4.8/5 ON TRACK 128
Alex
4.1/5 AT RISK 85
AI Bot
N/A DEFLECTED 405

Powerful Features to Maximize Your Revenue

Omnichannel Inbox Icon

Omnichannel Unified Inbox streamlines customer conversations across Live Chat, Email, WhatsApp, Instagram, and Facebook into a single, high-speed workspace.

AI Copilot Icon

AI Copilot & Agent Assist generates context-aware draft replies, summarizes complex conversation threads, and handles real-time multilingual translation.

Ticketing Automation Icon

Smart Ticketing & Automation eliminates repetitive manual work by auto-tagging, auto-closing inactive threads, and routing tickets via round-robin assignment rules.

E-Commerce Integration Icon

Native E-Commerce Integration pulls live order history, delivery tracking, and customer details directly into the agent view to execute instant refunds and modifications.

Knowledge Base Icon

Self-Serve Knowledge Base deflects repetitive inquiries by offering a searchable resource center and automated FAQ resolution 24/7 without agent intervention.

SLAs & Analytics Icon

SLA & Performance Analytics tracks response targets, automates escalation triggers, measures CSAT scores, and reveals operational metrics in real-time dashboards.

Why ecommerce leaders
love their Store Signal AI experience

Support
3x
Faster customer interaction
"Implementing an AI chatbot has helped Mother & Baby create a more connected experience for parents. From answering common questions to guiding users through their journey, the chatbot makes every interaction simpler, faster, and more valuable."
Customer Success Team
Mother & Baby
Support
Sales
Mother and baby interaction

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